Terms and Conditions

Effective date: August 18, 2026

These Terms and Conditions ("Terms") govern your access to and use of 3dmybiz.com and related websites, forms, ordering tools, communications, media, and services provided by 3D My Biz, LLC ("3D My Biz," "we," "us," or "our").

By using our website, requesting a quote, placing an order, or accepting services, you agree to these Terms. If you do not agree, do not use the applicable website or service.

1. Additional Project Terms

A quote, proposal, order form, statement of work, invoice, platform agreement, or other written project document may contain additional terms. If a specific written project term conflicts with these general Terms, the specific written project term controls for that project.

2. Services and Estimates

We provide media, reality-capture, and related services that may include photography, video, drone media, 3D scanning, digital twins, Matterport tours, Zillow 3D Home, Google Street View, floor plans, virtual enhancements, product media, hosting, and business-profile support.

Website calculators, package builders, starting prices, verbal ranges, and preliminary quotes are estimates unless expressly identified as fixed. Final pricing may depend on location, square footage, site conditions, access, travel, requested deliverables, licensing, hosting, editing, scheduling, and other project requirements.

3. Orders, Payment, Cancellation, and Rescheduling

Prices, deposits, payment timing, cancellation fees, rescheduling rules, refunds, travel charges, and delivery terms are those shown in the applicable quote, order form, checkout, or written project agreement.

You authorize us and our payment providers to charge amounts you approve. Overdue amounts may delay capture, editing, delivery, publication, hosting, or access to deliverables to the extent permitted by law and the applicable agreement.

Weather, unsafe conditions, property access, airspace restrictions, equipment issues, illness, emergencies, or events outside reasonable control may require rescheduling. We will use reasonable efforts to communicate and reschedule affected work.

4. Client Responsibilities

You are responsible for:

• Providing accurate project, property, contact, billing, and access information.
• Having authority to order services for the property, business, products, people, and materials involved.
• Obtaining permissions, releases, access, parking, security clearance, and site authorization reasonably necessary for the work.
• Preparing the property or site before the appointment.
• Identifying hazards, sensitive areas, restricted content, minors, confidential information, and safety requirements before capture begins.
• Reviewing deliverables promptly and submitting revision requests within any review period stated in the applicable order or agreement.
• Ensuring your use and publication of deliverables complies with law, platform rules, MLS rules, advertising standards, privacy rights, intellectual-property rights, and contractual obligations.

Delays, additional work, or return visits caused by inaccurate information, lack of access, insufficient preparation, or undisclosed conditions may result in additional charges.

5. Drone Services

Drone services are subject to weather, site safety, equipment limitations, airspace authorization, temporary flight restrictions, local restrictions, visibility, and the pilot's safety judgment. A requested flight, altitude, path, angle, or date is not guaranteed.

The remote pilot in command retains final authority over whether and how a flight is conducted. We may postpone, modify, or decline a flight when reasonably necessary for safety or legal compliance.

6. Reality Capture, Measurements, and Floor Plans

Unless expressly agreed in writing and performed by an appropriately licensed professional, our scans, models, point clouds, floor plans, measurements, maps, and related outputs are media, visualization, documentation, or planning-support products. They are not boundary surveys, land surveys, legal descriptions, engineering certifications, architectural certifications, code-compliance determinations, or guarantees of exact dimensions.

Do not rely on these materials where a licensed surveyor, engineer, architect, inspector, or other regulated professional is legally or practically required.

7. Third-Party Platforms

Some services depend on third-party platforms such as Aryeo, Matterport, Zillow, Google, mapping services, listing services, payment processors, hosting providers, and social platforms. Their availability, features, branding, processing, ranking, approval, display, and continued operation are outside our control and subject to their own terms.

We do not guarantee search rankings, listing performance, platform acceptance, web traffic, leads, sales, saves, views, or other business outcomes.

8. Hosting and Recurring Services

3D tours, digital twins, websites, embeds, tags, dashboards, profile management, and related services may require recurring hosting, licensing, management, or platform fees. The applicable order will identify recurring charges and included services.

If recurring service is canceled or unpaid, the associated tour, embed, dashboard, tag, hosted asset, or managed feature may be suspended or removed after any applicable notice or grace period. Cancellation of hosting does not require a third-party platform to provide an export or preserve functionality that depends on that platform.

9. Intellectual Property and License

Unless a written agreement states otherwise, 3D My Biz and its licensors retain ownership of copyrights, production files, templates, software, methods, designs, and other intellectual property created or used in providing services.

After full payment, you receive the license described in the applicable order or agreement. If no specific license is stated, you receive a non-exclusive, non-transferable license to use the final delivered media for the business, property, listing, campaign, or project for which it was ordered. You may not resell, sublicense, scrape, reverse engineer, remove rights-management information from, or use deliverables to train an artificial-intelligence model without written permission.

Third-party music, fonts, stock assets, platform content, and software remain subject to their respective licenses.

10. Portfolio Use

Unless prohibited by a written agreement, legal restriction, confidentiality obligation disclosed before capture, or a timely written request, we may display non-confidential final work to identify and promote our services, including in portfolios, proposals, social media, awards, demonstrations, and advertising.

We will not intentionally publish private access information, alarm details, lockbox codes, or other information that we reasonably understand creates a security risk.

11. Acceptable Use

You may not use our websites, forms, services, or deliverables to:

• Violate law or another person's rights.
• Transmit malware, interfere with security, or attempt unauthorized access.
• Submit content you do not have authority to use.
• Harass, defraud, impersonate, or mislead others.
• Scrape, copy, reverse engineer, or commercially exploit our website, software, or systems except as expressly permitted.

12. Text Messaging Terms

If you affirmatively opt in, 3D My Biz may send text messages to the telephone number you provide. Depending on the opt-in selected, messages may include quote responses, appointment reminders, access coordination, weather or schedule updates, service notifications, delivery notices, support, account messages, and promotional offers.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance, email hello@3dmybiz.com, or call +1 (888) 336-9249.
• Consent to marketing messages is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.
• You represent that you are the subscriber or authorized user of the number provided and will notify us if the number changes.

Your participation is also governed by our Privacy Policy. Mobile information and SMS opt-in consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

13. Disclaimer of Warranties

To the fullest extent permitted by law, our websites, estimates, and services are provided "as is" and "as available," except for express commitments in a written project agreement. We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the extent legally permitted.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, 3D My Biz and its owners, personnel, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, business opportunities, or platform visibility arising from or related to the website, services, or deliverables.

To the fullest extent permitted by law, our total liability arising from a particular project will not exceed the amount paid to 3D My Biz for the specific service giving rise to the claim during the twelve months preceding the event. This limitation does not apply where prohibited by law.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless 3D My Biz and its owners, personnel, and contractors from claims, losses, liabilities, damages, and reasonable costs arising from your breach of these Terms, your supplied content or instructions, your lack of authority or permissions, or your unlawful use of services or deliverables.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Before filing a claim, the parties agree to make a good-faith effort to resolve the dispute informally by written notice and discussion for at least 30 days, unless urgent injunctive relief is reasonably necessary.

Any legal proceeding that is not resolved informally will be brought in a court of competent jurisdiction in California, unless applicable law requires otherwise.

17. Changes to These Terms

We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively unless otherwise stated or required by law.

18. Severability and Waiver

If a provision is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

19. Contact

3D My Biz, LLC
California, United States
Email: hello@3dmybiz.com
Phone: +1 (888) 336-9249